Terms of Service

  • All orders are shipped via FedEx insured delivery and require signature upon delivery. Please note, since each item is handmade upon order, our production time is 10 business days from the date we receive your payment. Special orders will take up to 15 business days. Shipping within the United States is free.
  • If for any reason you are not happy with your purchase, you may return it within 7 calendar days after receipt in its original packaging and in unworn condition for a full refund.
  • We DO NOT ACCEPT returns on items purchased on sale.
  • For returns please email us at lala@lalabijou.com so we can provide you with instructions and address.
  • All shipping costs are non-refundable. Customers are responsible for return shipping cost.
  • Once the returned item is received and approved to be in original condition, the refund minus shipping cost will be made. Please allow 4 – 10 business days for the credit to reflect in your account.

Cancellation & Refunds for personalized items

When our team receives your special-order idea, we will start the design process and send you an image of the 3D graphics for your approval and or final adjustments. Upon order approval, our team starts the production process. Therefore, if you wish to cancel your order, 15% of the total order amount will be charged.

International orders

International orders will be shipped via USPS priority mail. Delivery can take up to 7-20 business days. Please note that customer is responsible for all duties and taxes. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. Your package will be shipped to the provided shipping address. We are not responsible for the delivery as we have no control over your local post office. Lala Bijou will not be responsible for lost, stolen, delayed, or marked “delivered” shipments after delivery to the shipping carrier.

Payments

We accept all major credit cards. Full payments are due before any order is processed. We use SSL certificate to ensure all transactions are secured.

Privacy

We do not sell or share any information you supply to us with a third party. Any information we collect is to allow us to provide you with a better service to facilitate your order.

Please do not hesitate to contact us via email at design@lalabijou.com or call us at 818.919.3892 if you have any questions.

Terms of Service

                While a picture says a thousand words, fine jewelry says much more. Whether to represent a cultural milestone or to flaunt a relationship status, fine jewelry plays an undeniable role in our lives. Jewelry may have grown to incorporate more than just the gold and silver of the past, but the meaning behind this special gift remains the same. When you want to make your loved one feel special, a piece of fine jewelry is just what you need. As a gift holding value, it often brings the wearer a source of pride or nostalgia when someone asks about the significance of the piece. Whether you’re celebrating a memorable occasion or showing someone special how much you care, you’ll find just what you need at Lala Bijou.

                Sometimes, it takes those close to us to discover what we are truly capable of acheving. My spouse always believed in a talented, artistic side of me that I left unexplored. He had been in the fine jewelry business for over two decades himself, and believed I had what it takes to start a jewelry line. Lala Bijou was born of his endless inspiration. Persevering through good and tough times, we have grown to a trusted jewelry line that brings you an intersection of pure beauty and elegant feminine confidence.

                The rigid rules and parameters of geometry may seem at odds with the free-flowing creativity we tend to associate with fine jewelry, but geometric shapes with their hard angles and edges are the very source of inspiration for our clean and minimalistic pieces. They blend seamlessly with nature, as everything around us is a geometrical shape in its own type of way. Like the diamond they are made of, each of our products is elegant, timeless, and classic. All our diamonds are closely scrutinized for the four C’s; cut, carat, color, and clarity. This attention to detail creates lasting memories and lifelong customers that value our professionalism and valued pricing.

                The jewelry you put on is not only an enhancement to your wardrobe but also a statement to the world of how you want people to perceive you. Our collection is just the way to add interest to even the simplest outfit. We give you the best everyday jewelry, surefire staples that look as good with jeans and a T-shirt as they do with a boss power suit or a romantic date-night dress. Add a dose of your personality to every occasion or outfit with Lala Bijou’s simple, elegant and classy everyday jewelry, because minimalist is the new sophisticated.